Returns & Exchanges
At Waycap INC, we want you to be completely satisfied with your purchase. If your fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all original garment tags and labels remain intact to qualify for a refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
