Returns & Exchanges

At Waycap INC, we want you to be completely satisfied with your purchase. If your fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack the items in their original packaging, ensuring all original garment tags and labels remain intact to qualify for a refund.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.